Policies and procedures

ACL Policies and Procedures

The following are current policies and procedures that ACL follows as part of its business practice. If you have any issues, we would be pleased to discuss them, regardless of whether they are covered in the following documents.

• Complaints Procedure
• Refunds/Cancellation Policy
• Adult Safeguarding Policy – Safeguarding Adults at Risk
• Fees
• Behaviour Policy
• Disability Policy
• Equal Opportunities Strategy Monitoring
• Equal Opportunities Statement